Delayed delivery
I ordered 2 items on Saturday 2nd Dec. I've just learned that the items were posted on Wednesday 7th Dec. It was the date I sent an email to find out why the items were not delivered yet so I assume they were posted only when I chased Brumersbikes. I choose 2nd class delivery by post so I didn't expect my items to be delivered withing 1-2 days but it took Brumersbikes 5 days (3 working days) to post them. Way too long I think. The good thing is they replied to my email but so far it is the only positive comment I can make.
Update on my comment: Brumersbikers apparently cancelled my order without even notifying me about this. Although they return my money to my account I lost over 10 days waiting for my item, not being aware the order had been cancelled with no reason given or any notification. I believe it was done as a 'punishment' for my initial comment. I also received an email from Brumersbikers, after posting my initial comment, where they criticised me for posting an honest and factual comment. I live a decision to fellow customers whether to use Brumersbikers service...
