What company provides the finance
Finance is provided through the lender V12
V12 arrange and administer retail finance loans on behalf of Secure Trust Bank PLC, who is the lender. Secure Trust Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
What is the minimum Value to finance
The Minimum value per item to finance is £250.
I am having difficulty getting a finance quote
If you are having difficulty using our finance system please check that the item you are trying to purchase qualifies for the £250 minimum spend.
If the item is £250 and you then add a down payment this will not work as it will take the amount to finance below the minimum. Please adjust to £0 down payment
If in doubt please call us on 01823 665100 and we will be happy to help
How do I pay the deposit/down payment
Once you have chosen the amount you wish to finance and set the amount you wish to put down as a deposit (this can be £0). Proceed to the application and fill out all sections required.
We will be notified if your application is successful and we will then contact you to make arrangements to pay the deposit. Once this is paid your item will be dispatched asap
Can I return an item that has be financed
Yes you can return any item with in 14 days. Please notify us asap so that we can arrange this for you
Can't find what you're looking for?
Give us a call on 01823 665100 and we will be happy to help