Delivery & Returns

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) otherwise return postage to be paid by purchaser

Brumers Bikes will accept the cancellation of an order, in writing ( email, letter ) or on the return of the goods. The buyer has 14 days to return the item for a full refund. Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. Please notify us immediately if you wish to cancel. If the item is found to be faulty you have 30 days from the purchase date to return for a full refund

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Currently offering Free Uk shipping on orders over £40!!

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Aerosols can only be shipped to mainland UK adresses

Please note we do not ship to the following places - Russia

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

For orders placed before 12 Midday, there is now an option for International Next day shipping.  Orders placed after 12 Midday will be sent the following day.